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Thursday, October 26 • 13:30 - 14:30
Skyscanner LIMITED

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Bots, Chats and Artificial Intelligence: The Future of Travel and User Interaction

As the Internet matures, the travel industry needs to reimagine how interactions with consumers are done. From the search boxes to a single search box, we are moving into the realm of text search via chat bots and voice search, which require new flows and experiences, potentially relying more on AI than on UX. This talk will cover a current industry overview, while also doing a deep dive into the early days of Skyscanner’s foray into chat bots and voice search.


Paul Charette

Director of Engineering, Skyscanner
Paul is a Director of Engineering in Skyscanner, leading the teams that develop the Hotels product in Skyscanner. He is based in Barcelona, Spain.

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¡Compara entre cientos de vuelos y consigue las mejores ofertas!

Thursday October 26, 2017 13:30 - 14:30 CEST
Skyscanner Plaça de Catalunya 1 08002 Barcelona